Help centre
Short guides for the jobs people do most, and the interactive lessons that run inside the editor.
Guides
Import a logo and turn it into a design
Bring a customer's logo into the editor and choose between tracing, auto-digitize and AI design.
Digitize a fill
Draw a closed shape, fill it with stitches and change the stitch direction.
Add lettering
Type text, choose a font, and keep it large enough to sew cleanly.
Export to your machine
Choose the right file format, export the design and get the file onto your embroidery machine.
Use thread charts
Pick thread colours from real manufacturer charts, or find the nearest match to a colour.
In-app lessons
Lessons run inside the real editor: a highlight shows the tool to use next and a step is done when you do it. Open them from Help > Lessons once you are signed in.
- Editor tour3 minFind your way around: tools, canvas, panels and help.
- Your first fill5 minDraw a closed shape and change the direction of its stitches.
- Satin columns5 minMake a smooth, shiny column for borders and narrow shapes.
- Lettering4 minAdd text, choose a font and size it.
- Run lines and outlines4 minOutline shapes and add detail with run, triple run and backstitch.
- From image to design6 minImport a logo, then stitch its colour regions with Click-to-Stitch.
- Sequencing and colours5 minOrder objects, pick threads and cut colour changes.
- Stitch player and realistic view4 minWatch the design sew out and check it in the realistic view.
- Fabric, underlay and pull compensation6 minSet up for the fabric so shapes sew out the size you drew.
- Export to a machine file3 minDownload the file your machine reads, then share the design for approval.